OTP Not Received - Troubleshooting Guide

OTP Not Received - Troubleshooting Guide

✅ 1. Verify Your Mobile Number

  • Ensure your mobile number belongs to India

  • Only Indian mobile numbers are supported for login

  • Make sure you entered a valid 10-digit mobile number

Example: 9XXXXXXXXX (without +91 or 0 at the beginning)

Fixomotive login screen showing mobile number field and Continue with OTP button.Enter mobile Number

📶 2. Check Network & Connectivity

  • Ensure your mobile has proper network signal

  • Turn Airplane Mode ON and OFF

  • Restart your phone if needed

  • Make sure your SIM is active and recharged

🕓 3. Wait & Try Again

  • Sometimes OTP delivery may take a few seconds

  • Wait up to 10 minutes

  • Then click Resend OTP

    Fixomotive OTP entry screen with six-digit OTP input boxes and resend OTP option.

🚫 4. Check DND & SMS Blocking Settings

  • Ensure your number is not on DND (Do Not Disturb) mode

  • SMS blocking / spam filters may prevent OTP delivery

🛠️ 5. Still Not Receiving OTP?

and hit Chatting Support icon and chat with agent 
timing 11:00AM to 06:00PM (Mon to Sat)
fixomotive support live chatting icon
fixomotive live support chatting popup
fixomotive live chatting demo
Type OTP not receiving on my number <Mobile number>
and Send us

OR Submit This Form for Generate Tickets

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